ViClarity

Strategic performance and compliance management SaaS application

Client

 

ViClarity is a performance and / or compliance management company based in Ireland. With its offices in Europe and Canada it is one of the leading provider of Risk, Compliance, Governance and Performance Management software.

intro_viclarity1

Challenge

 

Deliver a cloud based business process and performance management tool allowing automated tracking and monitoring of performance and compliance in organisations.

 

Solution

 

Business process management tool for risk and compliance officers, and anyone who needs to systematically track their performance against regulatory, contractual or strategic measures. It delivers a complete audit trail of all activity together with a review processes, trend analysis and reporting.

Client Profile

ViClarity was established in 2006, by Ogie Sheehy, to provide leading edge software solutions along with the required expertise to instil a culture of accountability and engagement within organizations. ViClarity has built a customer base of leading international businesses in regulated environments such as Financial Services, HealthCare, Credit Unions, Government & Semi State and Insurance.
Founder Ogie Sheehy and ViClarity have received many enterprise awards and accolades during the growth of the business and secured both private and Enterprise Ireland support to drive the growth of the business in international markets.

viclarity
business_process_management (1)

Client Challenge

ViClarity was to deliver a compliance management SaaS solution to enterprise/corporate clients. The application was to be developed fast, within a tight budget.

The SaaS solution should be applied in various business domains – in areas such as the execution and management of strategy, contractor management, HR processes, executive learning, risk management and compliance activity in highly regulated areas.

Approach and Process

ViClarity and Selleo decided to use an agile / iterative approach to the software product development. On top of that, time and budgetary constraints lead the team to stick to lean product development techniques: the idea was to implement a minimum viable solution with which to approach the first customers and later develop the product in response to the feedback provided by the early customers. In fact, early customers’ feedback was a driving force behind a major product pivot, which allowed to broaden its application scope from compliance to performance management. Most importantly, the product was to remain industry-agnostic and industry-specific features were to be added only after specific niches responded positively to the solution offered.

Solution Description

The SaaS solution allows ViClarity’s enterprise clients to track and monitor performance and compliance in their organisations. The software tool can be used to gather and verify performance / compliance data and enables managers to view performance in real time on a single user friendly dashboard. The managers can easily spot underperformance / noncompliance, drill for the associated details and take corrective measures.
The system tracks and enables the ongoing monitoring of key strategic, operational or compliance objectives and metrics and effectively drives accountability at different management levels in the organization.
As regards strategic performance management, for example, ViClarity will take the company strategy and break it into specific goals and objectives that need to be delivered. High level goals and specific related objectives are assigned to the executives in the organisation. The executives can further cascade the objectives down the company hierarchy. It helps to achieve two things: (1) it holds the people involved directly accountable for the delivery of the goals/objectives set and (2) it keeps the organisation as a whole in line with its strategic direction. The SaaS tool can thus, among other things, be used for Balanced Scorecard / KPI tracking. As regards compliance / risk management, the system educates the user on their responsibilities, evaluates their current state of compliance and then uses a cleverly designed management suite to report the findings.
It also highlights any exposures and tracks all progress in closing those exposures by assigning actions, owners and due dates to the risks identified. Moreover, the software maintains a full audit trail of all activities for audit purposes.

Modules and Features

ViClarity provides solutions in areas such as risk management, compliance, governance, SLA management and strategic performance. This is an indispensable tool to drive real efficiency, accountability and visibility of the audit process.
The software system is composed of the following functional modules: User/Companies Management, White Label Customization, Customer Features Manager (On/Off/Rename), Audit Generator, Audit Delegation Grid and Scheduler, Reports, Charts and Excel Export.

Value Delivered

ViClarity is an essential tool for anyone who manages risk, compliance or governance in an organisation. The solution systematically collects volumes of control information, delivers an accountability trail, displays trends and exceptions and delivers consolidated board/regulator reporting. ViClarity drives real efficiency into the audit process and reduces the effort needed to manage your controls by up to 80%.

Some leading Irish and international companies that rely on ViClarity include RTE, Boston Scientific, The BarryGroup, Mowlam Healthcare, Dublin City University, many Credit Unions, AIG and Allianz.