Lynkto is a cloud-based platform designed to simplify communication and customer relationship management for businesses. It connects service providers and customers through an intuitive web application and mobile app, enabling seamless message-based interactions. Serving sectors like healthcare and education, Lynkto enhances customer engagement and streamlines marketing processes without relying on costly SMS campaigns.
about project
Project Overview
Description
Lynkto is a cloud-based platform that integrates communication and CRM tools to help businesses manage customer relationships. It includes a web app for businesses and a mobile app for customers, streamlining interactions and offering an efficient way to communicate with service providers.
Challenge
Lynkto needed to create a scalable solution to handle large-scale communications and CRM processes for various businesses, ensuring smooth messaging and connection between customers and service providers.
Outcome
The result was a reliable platform with seamless integration between marketing communications and CRM features. Lynkto successfully enhanced business-customer interactions and provided an efficient way for customers to engage with service providers, improving overall user experience.
our role
Scope of our work
We developed Lynkto’s cloud-based platform, integrating CRM and communication tools for businesses and customers. We designed a web app for businesses to manage marketing communications and a mobile app for customers to connect with service providers, ensuring smooth messaging and seamless user interaction.
Business Value
Enhancing Customer Communication
Lynkto offers businesses a streamlined solution to improve customer engagement and simplify communication. By integrating CRM capabilities with real-time messaging, it reduces reliance on expensive SMS campaigns and ensures seamless interaction between service providers and clients. The platform is designed to scale, enabling businesses like schools, hospitals, and organizations to enhance their customer service and marketing efforts with ease.
Key Features:
- CRM Integration: Efficient management of customer data and interactions.
- Real-Time Messaging: Direct communication between businesses and their clients.
- Cost-Efficiency: Reduces the need for costly SMS campaigns, saving businesses money.
- Mobile & Web Access: Easy-to-use platform for both businesses and customers.
- Customizable for Various Industries: Perfect for schools, hospitals, and other service providers.
design system
Styleguide
Lynkto’s styleguide embraces a fresh, clean, and approachable aesthetic. The color palette revolves around vibrant green and white, symbolizing growth, clarity, and trust. The use of Nunito, a modern sans-serif font, ensures readability and accessibility across all devices. This combination reflects Lynkto's commitment to simplicity, functionality, and user-centric design.
Typography
Colors
Wireframes
results
Outcome Gallery
Discover how Lynkto’s final design brings clarity and efficiency to customer communication through a clean, intuitive interface.
The visuals included in this project are for illustrative purposes only and may not reflect the actual appearance of the product or service. They are intended solely for visual representation and may differ from the final outcome.
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