Manage call centres
The platform has been fitted up with functionalities which enable call centres to manage their individual agents through subaccounts, lead sources (customers / contacts) and campaigns.
Agents have access to a CRM system as well as a reporting module. Both agents and suppliers can take advantage of a comprehensive comment system which allows them to discuss specific leads.
The administration module contains, among other things, a flexible system for free and paid membership subscriptions as well as an invoicing and creditors/debtors management tool. The system has been fully internationalised and can thus be applied in different geographic markets (payments in the local currency).