VIDEO TRANSCRIPT
0:04 In software outsourcing, we usually communicate across cultures because the client is abroad and our team is abroad.
0:12 So how to deal with cultural differences?
0:15 There are three simple steps you can take to be great in communicating with people from different countries.
0:24 So the first thing is to avoiding making assumptions based on your culture, all of us are different and you just have to understand it.
0:36 Secondly, recognize that different cultures, they have various strengths approaches to problem solving.
0:43 They can in the unique way, deliver value for you and your project.
0:50 If you really take this under consideration, the work with people will be much easier for you.
0:57 And the most important thing is to adapt the communication because people can have various approaches to authority, making a decision, following the chain of command.
1:12 So it's up to you to remember that maybe their behavior is not based on the fact that they have bad relation with you or they don't trust you.
1:23 It's because of their cultural profile.
1:27 So what we can do, we can acknowledge that people are different, we can appreciate these differences and finally adapt to them in communication.
