How To Build Property Management Software From Scratch
How To Build Property Management Software From Scratch
Jan 30, 2025・10 min read
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The global property management software market was valued at USD 8.98 Billion in 2017 and is projected to reach USD 12.89 billion by 2025. According to IBISWorld, over 290,000 businesses operate within the property management sector in the USA alone.
Since 2008, investment in the real estate sector has steadily increased. Today’s real estate investors are more informed and demand advanced solutions, such as property management software, to streamline operations and enhance efficiency.
Are you looking to develop property management software? This article will answer frequently asked questions and guide you through building an effective solution.
What you’ll learn from this article:
Key functionalities that differentiate commercial property management systems from hotel management systems.
How custom property management software offers better scalability than Software as a Service (SaaS) solutions.
How property management systems safeguard data storage and protection in an era of increasing cybersecurity concerns.
Essential features for property management systems designed specifically for Homeowners Associations (HOA) and condominiums.
How automation within a Property Management System (PMS) reduces errors and improves operational efficiency.
The potential impact of blockchain technology on the future development of property management software.
Critical steps for effective testing, optimization, and launching of custom-built property management systems.
A Property Management System (PMS) is software designed for property managers, commercial property managers, owners, and operators to automate and simplify key processes in managing properties. These processes often include tenant communication, financial management, and data storage. PMS solutions are typically cloud-based but can also run on local servers.
Property management systems are used in industries and fields like:
hospitality,
commercial real estate,
local governments,
manufacturing and logistics.
PMS solutions are designed for property types like apartment buildings, houses, single-family, and multiple-unit properties who are renting either for the short- or long-term. Find out more about property technology here.
Types of Property Management Systems
Commercial Property Management Systems
Tailored for office buildings and retail properties, these systems help:
reduce wait time on property maintenance
customize online reporting
gather lease data
collect online rent payments
schedule rent increases
track maintenance requests
Hotel management systems
Hotels and hostels use property management software to:
book rooms
manage bills
assign rooms
check guests in and out
track room availability
HOA and Condo Management Systems
Designed for homeowners’ associations and condominiums, offering:
reporting
e-payments
accounting
initial resident screening for sublets
Industrial property management systems
Suited for offices, warehouses, and logistics facilities, with features such as:
facility maintenance management
space management
lease administration
Property Management Software by Functionality
Property management systems can be categorized by specific functionalities to meet various operational needs:
Applicant screening (AppFolio, Yardi, OnSite) - help to find qualified residents, generate a summary of important data like criminal history etc
Web-based portals and marketing apps (Zillow.com, Realpage, Rentbits) - help in lead generation and provide easy tools for real estate website design
Internet property listings (Trulia, Apartments, Airbnb) - connect renters with tenants and buyers
Short-term rentals management (Guesty, Kigo, Airsorted) - improve efficiency throughout the entire process from screening potential candidates to payments
Virtual tour software - as the name suggests it allows taking visitors on virtual tours. Property managers and homeowners can upload photos and videos of property for sale or rent
Contract software (Gatekeeper) - manage legal aspects and automates the process
Revenue management (Rainmarket, Sphere) - predict the behaviour of each customer segment and optimize product availability and price
Speed management (BuyersAccess, Avidxchange) - going paperless, centralizing and strengthening the internal control to gain profitability
Utility billing and energy management apps (Conservice, NWP) - help utility and energy managers gather utility bills and usage data from various sources
Payments software (PayLease, PayYourRent) - streamline the rent payment and collection process
Accounting apps (Intuit, MRI) - real estate agents, brokerage firms, landlords and property investors can keep track of business finances
Maintenance and lease management software (RentManager, RenTec) - track lease details to manage critical dates and financial obligations effectively.
Residential community systems (I-Neighbour, Nextdoor, HOA app) - enable secure access and interaction among condo, co-op and HOA residents using IoT technology
Integrated workplace management systems (MPulse, OfficeSpace) - optimize the use of workplace resources like management of real estate portfolio
All-in-one solutions (AppFolio, PropertyWare, Yardi) - owner and renter portals, rent payments, maintenance requests, accounting, reporting, bulk text messaging.
Why create new property management software
Property management market is still relatively young yet very promising. Let’s look at the benefits of building a property management system:
Multiple property management
This is probably one of the most important reasons why property owners think about creating a PMS. This type of software eases the processes of accounting, reporting and communicating. All the necessary information can be found in the owner's portal.
Property management software speeds up business processes by reducing third-party tools so you can achieve better standardisation of management and increase its efficiency.
PMS is a product with the potential for broad functionality. With businesses growing, they are likely to expand the system with more features like revenue management or tenant screening. Keep in mind that the scalability of an online real estate management system is only available with a custom software solution.
Data storage and protection
No more paper reports and documents. PMS allows you to access the information with just a few clicks. What is more, it ensures maximum security. Note that the most convenient access to data is with a web-based system rather than a local-based one.
Automated tasks
Automation is a business’ best friend. By automating repetitive tasks like property vacancy posting, billing or responses to tenants your team will be able to focus more on productive assignments. Additionally, the risk of errors is significantly reduced.
Unlimited channels
With a custom property management system, you can cover all possible channels for distributing your rental or hotel services. No need to choose between Airbnb or Expedia.
24/7 customer support
You can integrate your solution with chatbots or virtual assistants to provide your guest with excellent support whenever and wherever.
Customer loyalty
A good PMS can take your business to the next level. With mobile availability, notifications, personalised marketing you will make your clients feel respected and appreciated. What is more, your system can support multiple languages and currencies which will strengthen the relationship with your customers even more.
Must-have features of PMS
A property management system will have different functionalities depending on its purpose. For example, a hotel management system will have online receptionists and housekeeping management features while industrial property management will have monitoring assets and inventory functions. However, we can all those functions down to a couple of core ones like:
Online payments
Payment integration will help you reduce the time spent on billing, decrease costs spent on paper documents and securely collect money.
By offering online payments, you offer your clients a quick solution as well as give them the ability to view their account balances or receive receipts. Online payments work well with automatic notifications and email reminders.
Reporting
Reports will give you lots of information about how your business is doing covering expenses, income, fees, payments and property availability. Those reports can be customized to the needs of your business by adding extra columns or sorting by various variables.
Document management
Your PMS can store all the information about your properties, renters and finances. A custom solution will allow you to upload, download and manage documents like flow statements or rent rolls.
Communication
A built-in messenger feature allows you to contact renters directly via text message or email. You can send messages in bulk or individually, create groups and store the chat history within the system.
Calendar
Definitely one of the most essential features of a good PMS. Calendars are designed to display reservations from different channels, property availability and guests status. It will allow you to schedule meetings with tenants, create rent collection reminders etc.
Accounting
Your PMS can be integrated with a financial module that will help you work with loans, payments, bank accounts, debts etc. All in one place, securely stored and available with just a few clicks.
Hire team to Your Custom Software
Tell us about your project
Let's gather your requirements, analyse and identify your business idea to explore how we can help you. We always ensure your data and IP are safe so feel free to request a mutual NDA before we discuss your project.
01
Call with Technical Team Lead and Business Analyst
Receive an estimation of the workload and cost of your project. It’s all about exchanging ideas and reaching conclusions - we will discuss our offer with you to make it fit your expected roadmap.
02
Schedule Interview with the whole Team
If everything goes well, we make sure you get a team best-suited for your project requirements. Then we'll sign the contract and move on to the kick-off phase.
03
Streamlined kick off
Define goals, assign roles and responsibilities, establish communication channels and set project timelines to lay a foundation for a successful project.
There are two ways in which you can develop a property management system: create a custom solution or use a ready-built one.
Custom property management software development
A custom-made system will give you lots of flexibility and freedom when it comes to features integrated within it. Consider also benefits like:
everything will be tailored to the needs of your business
scalability
high-quality solution
easy integration with APIs and various tools like PayPal or Stripe
custom UX designed for your target audience
However, this type of solution can be more expensive and take more time to create, but give you independence.
SaaS software for property management
Sofware as a Service is a service subscription that provides you with pre-build software. Here you will pay a monthly fee to access the system. Such ready-made systems are suitable for property management companies just starting out on the real estate market.
SaaS solutions are generally less expensive than a custom solutions however have a limited set of functionalities, there are little to none abilities to customize it and you always have to depend on external tech support. What is more, not all of them support different languages and currencies.
5 easy steps to develop the next-gen property management application
If you choose to build a custom solution, no matter if it is going to be with an in-house team or outsourced development, expect the process to conclude in 5 steps:
Define goal
Think about the perfect solution you want to create. About its must-have features, look, whether it is going to be available or mobile or desktop.
Market analyze - an innovative idea
Analyze the market, look at the competition. Determine your target clients, research their problems and give them solutions in your product. Explore the grey area to gain a competitive edge.
Design an MVP with basic features and a beautiful design that can be released to a small testing group. Gather their feedback and implement changes accordingly.
Development process - employ AI, big data, business intelligence, blockchain
AI is helpful in detecting patterns, data analysis and security enhancement. By using big data, you will be able to reduce maintenance costs and prepare a predictive analysis.
It won’t be long before blockchain in most property management software becomes a new standard. PMS may well evolve into a blockchain-powered ecosystem that develops and manages entire operations for the real estate industry, so keep that option in mind.
Testing, optimization and launch
Before the official release, test your software. This will help to avoid errors and misbehaviours. Optimize it for mobile devices of various types and sizes as well as different internet browsers. If all is well - launch it! Follow a marketing strategy to build a customer base and gain recognition on the market.
Conclusions
The rental property business market constantly is looking for ways to optimize and standardize processes. With rental property management software, they can track and automate back-office operations, property-related functions and finances. A PMS streamlines owner-tenant-property-manager communication and provides a unified channel of interaction.
A custom solution allows businesses to expand and create a one-of-a-kind design and features. If you recognize the advantages of building one, teams at Selleo will be happy to help you with that. Our expert developers and graphic designers will create a cutting-edge solution and our QA specialist will ensure it is of the highest quality.
If you are looking to invest your time and money in building a taxi booking app, then this article is for you. To create a taxi booking app, first, we need to understand how it works and what its basic building blocks are.
Do you think Airbnb's success did happen overnight? No, it didn’t. But, it has become an inspiration for many startups to enter the same industry with the same business model. Do you want to replicate the success of Airbnb?
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