Client Satisfaction Surveys Feedback For Better Product And Service Quality
We all have been clients on multiple occasions and are – on the whole – fairly good at recognizing and appreciating good products and solid customer service.
Sometimes outsourced development projects fail. Study post mortems documenting such failures or talk to people who were involved in failed projects, and you will discover that failure was often rooted in mediocre team organisation and meager management practices.
Let’s assume you are outsourcing your software development and wondering if things could go any faster. Development teams quite obviously vary in their inherent ability to deliver fast. On the whole, you determine the potential when you select a specific vendor / team to deliver the service.