FairLeads is a marketplace for sales leads and a call centre management system. It is a multi-sided platform for account/sales managers who are looking for new customers and agents who create and sell leads.
Manage call centres
The platform has been fitted up with functionalities which enable call centres to manage their individual agents through subaccounts, lead sources (customers / contacts) and campaigns.
Agents have access to a CRM system as well as a reporting module. Both agents and suppliers can take advantage of a comprehensive comment system which allows them to discuss specific leads.
The administration module contains, among other things, a flexible system for free and paid membership subscriptions as well as an invoicing and creditors/debtors management tool. The system has been fully internationalised and can thus be applied in different geographic markets (payments in the local currency).